About the Course
This programme, Artificial Intelligence and Automation Practitioner, is designed to help you harness AI to transform day-to-day work by identifying opportunities, designing agentic workflows with low/no-code tools, and driving meaningful team change. You’ll learn how to analyse existing processes, evaluate and configure automation platforms, build AI agents with clear decision logic, and deliver responsible, measurable impact across your organisation’s operations.
What You’ll Learn
AI Opportunity Discovery & Workflow Mapping: Analyse current processes, map workflows and identify inefficiencies where AI and automation can improve productivity.
Responsible AI & Safe Adoption: Apply data protection, employment and equality considerations, and responsible AI principles with clear governance and ethics.
AI Project Framing & Change Readiness: Scope, plan and communicate AI initiatives using project and change management approaches that account for human impact.
Designing Scalable AI Systems: Evaluate low/no-code AI and agentic automation platforms against scalability, accessibility, risk and business requirements.
Data Foundations for Agentic AI: Understand how data quality, structure and connectors shape performance when designing AI-enabled workflows across systems.
Building AI Agents & Prompt Engineering: Configure AI agents with clear inputs, outputs and decision logic while iteratively refining prompts for reliable execution.
Testing & Production Readiness: Apply testing and optimisation methods, implement human-AI collaboration models, and prepare solutions for dependable deployment.
Monitoring Risk & Bias: Identify bias, error and performance degradation, then implement fairness metrics and structured monitoring for sustainable adoption.
Strategic Governance & Compliance: Apply governance frameworks, AI assurance approaches, cyber security and auditability standards through practical documentation.
Workforce Enablement & Value Realisation: Design inclusive training and communication strategies, and measure productivity, efficiency and organisational outcomes using KPIs.
Staying Current: Keep up to date with existing, evolving and emerging technologies and sector trends in AI, automation and technology.
Requirements
Age & Employment: You must be 18+ and employed in a role related to the programme, working at least 30 hours a week.
Right to Work & Residency: You must have the right to work in England for the full duration and meet an eligible residency status under Annex A of the funding rules.
Qualifications: At least a grade 4/C GCSE (or equivalent) in Maths and English. You must not have previously studied the course content or be undertaking another qualification during the apprenticeship.
Device & Internet Access: You’ll need a laptop or desktop with a stable internet connection to access course content.
Ability to Apply Learning: You should be able to apply your learning directly to your current role.
No Prior AI Experience Required: The programme is suitable for learners new to AI and automation who want to build practical workplace capability in identifying and implementing AI-driven improvements.
Course Skills
AI opportunity discovery & workflow mapping
Responsible AI & safe adoption governance
AI project framing & change readiness
Low/no-code AI systems selection & design
Data foundations for agentic automation
AI agent configuration & prompt engineering
Testing and production readiness for autonomous agents
Risk, bias and performance monitoring
Strategic governance, compliance and audit documentation
Workforce enablement and KPI-led value realisation
Course Modules
001
AI Opportunity Discovery & Workflow Mapping
Analyse current processes, map workflows and identify inefficiencies where AI and automation can improve productivity.
002
Responsible AI & Safe Agent Adoption
Apply data protection, employment/equality considerations and responsible AI principles with clear governance and ethics.
003
AI Project Framing & Change Readiness
Scope, plan and communicate AI initiatives using project and change management approaches that account for human impact.
004
Building an AI Business Case
Collaborate with peers to solve a practical AI business case and apply discovery-to-delivery thinking.
005
Designing Scalable AI Systems for Automation
Evaluate low/no-code AI and agentic automation platforms against scalability, accessibility, risk and business requirements.
006
Working with Data Foundations for Agentic AI
Explore how data quality, structure and connectors shape performance when designing AI-enabled workflows across systems.
007
Building AI Agents & Prompt Engineering
Configure AI agents with clear inputs, outputs and decision logic while iteratively refining prompts for reliable execution.
008
Preparing Autonomous Agents for Production
Apply testing and optimisation methods, implement human-AI collaboration models, and prepare solutions for dependable deployment.
009
Monitoring Risk & Bias in AI Systems
Identify bias, error and performance degradation, then implement fairness metrics and structured monitoring for sustainable adoption.
010
Tech-Trek II: Scaling an AI Agent Solution
Collaborate with peers on a second business case focused on scaling AI agent solutions in organisational contexts.
011
Strategic AI Governance & Compliance Documentation
Apply governance frameworks, AIA approaches, cyber security and auditability standards through practical documentation.
012
Workforce Enablement & Value Realisation
Design inclusive training and communication strategies, and measure productivity, efficiency and organisational outcomes using KPIs.
013
Final Project Prep
Synthesise project evidence and prepare for professional discussion with durable presentation and EPA readiness skills.
Enrolment Process
Getting started is simple and fully supported. Once interest is registered, both the learner and employer are invited to a friendly information call with our delivery team. This call explains how the programme works, what to expect from the training and assessment, and how the programme will support business objectives and individual career development.
The next step is completing the application and funding paperwork. Our team manages this process closely, guiding employers and learners through each stage to ensure everything is completed smoothly, accurately and with minimal administration time.
Before the programme begins, learners take part in an online induction. This introduces the learning platform, course structure, support services and key contacts, ensuring everyone feels confident, informed and ready to begin from day one.
More Programmes
Faq
001
Are apprenticeship programmes only for entry-level roles?
No. Apprenticeships run from Level 3 to Level 7, including management and leadership roles.
002
Can apprenticeship programmes support existing staff, not just new hires?
Yes. Most employers use apprenticeships to upskill and retain existing employees.
003
Will this distract teams from their day-to-day role?
No. Apprenticeship programmes are designed around real work and to complement it, not time away from it.
004
How do we know which programme is right for us?
We assess your business priorities and connect you with a programme that will deliver a measurable impact.
005
What about funding and the apprenticeship levy?
We guide you through maximising the apprenticeship levy, funding options and compliance.
006
Do we have to choose a training provider ourselves?
No. We connect you with vetted, high-quality learning providers that fit your needs.
007
What other support is available to businesses taking on apprentices?
As well as connecting your team to the right programmes based on your skills gaps, we:
Handle the logistics and details on funding and your responsibilities
Provide ongoing learner support and business guidance throughout the programme.
008
Is this suitable for small or growing businesses?
Absolutely. Apprenticeships are one of the most cost-effective ways to build capability with any size of business.
009
How long does an apprenticeship take?
The right apprenticeship programme will be matched to the job role and business goals and depends on the level and complexity of the apprenticeship. however on average they take between 12-18 months.
010
What makes Rendstaff different?
We are learning provider neutral and our advice is based on what’s right for your business.
001
Are apprenticeship programmes only for entry-level roles?
No. Apprenticeships are open to new starters and experienced professionals at any stage of their learning journey and generally offer a structured route to more senior roles.
002
What programme levels are available?
From Level 3 through to Level 7, including degree-equivalent pathways with in-demand skills that employers value.
003
Will I receive support throughout the programme?
Yes. We guide you from initial advice through to enrolment, with clear support at every step. You will receive quality learning and mentorship with your tutor throughout the programme.
004
Do I choose the training provider?
We connect you with high-quality programme providers that best support your learning and progression on your growth journey.
005
Do I have to pay anything towards my apprenticeship programme?
No. The cost of your training is met by the employer who is able to access support from the government.
006
Will it help me build and develop my professional network?
Yes. You will be tutored by industry experts from day one and your programme will provide you with valuable networking opportunities and mentorship.